COVID-19 Updates

As we navigate the changing circumstances around COVID-19, the health and

well-being of our employees—as well as our valued customers—is our priority.

We’re following the latest CDC protocols—including social distancing, mask usage and offering no-contact appointments.

As always, our storage experts are available to answer any questions or concerns. Give us a call at 800-920-2372 or email support@makespace.com.

Frequently Asked Questions

What are the sanitary measures in warehouses?

The MakeSpace staff has been trained in the best practices for managing current conditions. Our teams are regularly sanitizing surfaces, wearing gloves, masks, and using hand sanitizer, as well as practicing social distancing.

Is my stuff safe (and sanitary) in storage?

We are in compliance with the latest regulations from the CDC and WHO on hygiene and cleaning, using the recommended cleaning products and storage protocols. Your belongings are in good hands!

Is service available in my area?

MakeSpace is operating in all service areas. We’re following the guidance of federal, state, and local officials in affected regions. Please see the regional updates above.

Can I cancel/reschedule my appointment?

If you’re not feeling well, please contact customer support at 800-920-2372, and we’ll help you reschedule your appointment.

Social distancing during appointments

As we manage COVID-19 together, MakeSpace will be practicing social distancing during all upcoming appointments.

To limit personal contact, we request that our customers receive items for delivery, as well as place items for pickup, outside their apartments, homes, or offices. If this is not possible for you, please contact our support team for assistance. More details here.

If this is not possible for you, please contact our support team for assistance.